List Of Recent Q&A

Do you have a showroom?

Yes, we have a showroom. Our showroom is located at 129 Abbott Road, Hallam, Victoria, 3803. Our showroom is open Monday – Friday from 9.00am to 5.00pm and on Saturdays by appointment. Either pay us a visit or call ahead on 1800 326 326 to discuss your requirements in detail with a member of our staff.

Can you install the windows and doors?

Yes, we can supply and install the windows and doors for you. Start by contacting us and we can give you a quote for both supply and installation.

What is the colour range like in aluminium?

EcoEco has 9 standard colours available, which have been matched with Colourbond colours.

Our range includes:

1. White (Pearl White Gloss GA078A),
2. Pale Cream (White Birch Gloss GA057A),
3. Cream (Dulux Magnolia Gloss 272-32658 9),
4. Beige (Paperbark Satin GU114A),
5. Grey/Green (Woodland Grey Satin GL105A),
6. Black (Black Satin GN150A),
7. Silver (Citi Matt GL211A) and
8. Monument (Dulux Monument Satin 272-9067S).
9. Jasper

You can ask for a special colour (outside our range) at an additional cost, just ask us!

We only want single glazed windows and doors, do you manufacture those?

Yes we do. EcoEco is very competitive in both single and double glazed windows. If you are unsure about what you want, ask us for a quote for both single and double glazed. You may be surprised just how affordable double glazed windows can be!

Do you deal with the general public or just architects and builders?

We sell aluminium doors and windows at great prices to anyone who wants them: builders, architects, owner/builders, DIY renovators and large building companies. There’s no minimum order and we routinely provide services to projects of all sizes.

What is WERS?

The Window Energy Rating Scheme enables windows to be rated and labelled for their annual energy impact on a whole house, in any climate of Australia. To participate in WERS, window makers must obtain energy ratings for their products from a rating organisation that is accredited by the AFRC (Australian Fenestration Rating Council).

WERS is independent of any one manufacturer and acts as a fair, rigorous and credible system for testing performance claims. WERS-rated windows must meet all relevant Australian standards. The scheme forms part of the quality assurance that smart manufacturers offer their customers. It is all about certified performance. The Window Energy Rating Scheme is managed by the Australian Window Association (AWA).

To realise their full potential, WERS ratings are designed to ‘plug in’ to NatHERS, Australia’s Nationwide House Energy Rating Software. Similarly, the FirstRate house energy rating software from the Sustainable Energy Authority of Victoria will accept data for ‘real’ windows. This enables designers to ‘kick the tyres’ of different windows during a rating before final selection is made.

How competitive are you within the market?

EcoEco’s pricing is very competitive within the market, we offer double glazed products which are competitive with single glazed pricing.

Why should we use EcoEco over our current supplier?

EcoEco supplies energy efficient windows which are well designed and are extremely competitive. By using EcoEco’s double glazed windows you will achieve a higher Energy Rating score. EcoEco prides itself in having the best and most reliable customer service department in the industry.

What is the product range like?

EcoEco currently supplies single glazed and double glazed awning and casement windows, along with single glazed and double glazed sliding doors, french doors and bifolding doors. We are also currently working on a double glazed sliding window which is still being designed and tested.

What is your current manufacturing lead time?

Our lead time is generally 6-8 weeks from the day you place your order. However, it is best to call our Office and check before placing your order as sometimes we have peak times (usually February and March) and our lead time may be slightly longer. We also keep some windows in stock, so if you need something in particular then it is best to contact our Office and discuss your options.

What reveal material do you use?

We have two types of reveal material available – Primed Rubber Wood and Vic Ash KDHW. Primed Rubber Wood is the standard material we use and included in the price of your quotation. Vic Ash KDHW can also be supplied at an additional cost.

EcoEco Windows Can Be Installed In Most Wall Types (just ask us if not sure):

Brick Veneer

Scyon_Matrix cladding

Weatherboard

What is U-value or U-factor?

U-value measures how well a product prevents heat from escaping. It is a measure of the rate of non-solar heat loss or gain through a material or assembly. U-value ratings generally fall between 2.0-10.0 W/m2.K for Australian products. The rate of heat is indicated in the terms of the U-value of a window assembly which includes the effect of the frame, glass, seals and any spacers. The lower the U-value, the greater a window’s resistance to heat flow and the better its insulating value. The U-value for a window takes account of the various U-values for the components making up the window, so you may see these in technical literature; UW is the value for whole window and because of its importance is usually abbreviated to U, UC is the value at the centre of glass, UF is the value for the frame.

What is the difference between R-value and U-value?

R-value and U-value are essentially two sides of the same coin. R-value is usually cited when discussing things such as wall and ceiling insulation values. The term does not translate well to windows and other fenestration products. That industry prefers U-values. The two are actually inversely related. The higher the R-value, the better insulated are the walls and ceilings. The lower the U-value, the better job a window does in keeping out the heat and cold.

What does Solar Heat Gain Co-efficient (SHGC) mean?

SHGC measures how well a product blocks heat caused by sunlight. The SHGC is the fraction of incident solar radiation admitted through a window, both directly transmitted, and absorbed and subsequently released inward.
SHGC is expressed as a number between 0 and 1. The lower a window’s SHGC, the less solar heat it transmits.

EcoEco EcoTech range:Awning Window With fixed Window in colour silver and black

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